User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What is gained and lost when using evaluation methods other than empirical testing
HCI'92 Proceedings of the conference on People and computers VII
Usability in practice: how companies develop user-friendly products
Usability in practice: how companies develop user-friendly products
Usability inspection methods
E-Learning: Strategies for Delivering Knowledge in the Digital Age
E-Learning: Strategies for Delivering Knowledge in the Digital Age
Web Redesign: Workflow That Works
Web Redesign: Workflow That Works
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
The hunt for usability: tracking eye movements
CHI '99 Extended Abstracts on Human Factors in Computing Systems
Do patterns help novice evaluators? A comparative study
International Journal of Human-Computer Studies
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Usability is an important quality indicator for interactive IT products, such as e-learning courses, and can directly impact learning effectiveness, efficiency and satisfaction. In this study, we use eye tracking method together with traditional interviewing and observing methods to evaluate and examine the functionality and usability of the homepage of an e-learning course. Through the use of eye tracking in the usability experiment, we learned finer points and developed confidence in our understanding about what drew attention, and why, on the course homepage, and by studying what people looked at and did not look at, we were able to glean more detailed insights about how the web user worked his or her way through usable and unusable designs. The integration usage of eye tracking with interviewing method produced strong corroborative results. It provided us with a richer interpretation than either technique alone. The findings from this report contribute to a broader process of iterative design and continuous development of e-learning courses or e-learning applications functionality to be effective, efficient and satisfying for students.