Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
Usability in practice: formative usability evaluations - evolution and revolution
CHI '02 Extended Abstracts on Human Factors in Computing Systems
interactions
On the reliability of usability testing
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Managing usability defects from identification to closure
CHI '01 Extended Abstracts on Human Factors in Computing Systems
The "magic number 5": is it enough for web testing?
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Remote usability evaluations using the internet
EUPA'02 Proceedings of the 1st European UPA conference on European usability professionals association conference - Volume 3
A tool for assessing the consistency of websites
Enterprise information systems IV
Analysis of combinatorial user effect in international usability tests
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparative usability evaluation
Behaviour & Information Technology
Describing usability problems: are we sending the right message?
interactions - All systems go: how Wall street will benefit from user-centered design
Gather customer's real usage on mobile phones
Proceedings of the 7th international conference on Human computer interaction with mobile devices & services
Automated summative usability studies: an empirical evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability testing: what have we overlooked?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Project and Development of ErgoCoIn Version 2.0
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: design and development approaches - Volume Part I
Designing and Evaluating Mobile Interaction: Challenges and Trends
Foundations and Trends in Human-Computer Interaction
Proceedings of the Biannual Conference of the Italian Chapter of SIGCHI
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Seven professional usability labs and one university student team have carried out independent, parallel usability tests of the same state-of-the-art, live, commercial web site. The web site used for the usability tests is www.hotmail.com, a major provider of free web-based e-mail. The panel will discuss similarities and differences in process, results and reporting.