Usability in practice: formative usability evaluations - evolution and revolution

Authors:
Janice (Ginny) Redish;Randolph G. Bias;Robert Bailey;Rolf Molich;Joe Dumas;Jared M. Spool
Affiliations:
Redish & Associates, Inc.;Austin Usability;Computer Psychology, Inc.;DialogDesign;Oracle Corporation;User Interface Engineering
Venue:
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Year:
2002

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Abstract

Formative evaluation is a collection of "find-and-fix" usability engineering methods, focused on identifying usability problems before a product is completed. In this forum, four experienced usability professionals will address different aspects of formative evaluations:which methods are most effective,how to maximize the chances of effecting change and implementing the usability recommendations,the importance of the usability professional's relationship with the product developer, andthe importance of developing a science of user interface design, to minimize the need for iterative evaluations.