Usability in practice: formative usability evaluations - evolution and revolution
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Reconditioned merchandise: extended structured report formats in usability inspection
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Instant data analysis: conducting usability evaluations in a day
Proceedings of the third Nordic conference on Human-computer interaction
Cost-Justifying Usability: An Update for the Internet Age
Cost-Justifying Usability: An Update for the Internet Age
Supporting problem identification in usability evaluations
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
What do usability evaluators do in practice?: an explorative study of think-aloud testing
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
Consolidating usability problems with novice evaluators
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Comparison of techniques for matching of usability problem descriptions
Interacting with Computers
Supporting novice usability practitioners with usability engineering tools
International Journal of Human-Computer Studies
Usability Testing Essentials: Ready, Set...Test!
Usability Testing Essentials: Ready, Set...Test!
The measurability and predictability of user experience
Proceedings of the 3rd ACM SIGCHI symposium on Engineering interactive computing systems
Analysis in practical usability evaluation: a survey study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Made for sharing: HCI stories of transfer, triumph and tragedy
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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While the planning and implementation of usability evaluations are well described in the literature, the analysis of the evaluation data is not. We present interviews with 11 usability professionals on how they conduct analysis, describing the resources, collaboration, creation of recommendations, and prioritization involved. The interviews indicate a lack of structure in the analysis process and suggest activities, such as generating recommendations, that are unsupported by existing methods. We discuss how to better support analysis, and propose four themes for future research on analysis in usability evaluations.