Designing user interfaces for software
Designing user interfaces for software
Guidelines for usability testing with children
interactions
A toolkit for strategic usability: results from workshops, panels, and surveys
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Global-software development lifecycle: an exploratory study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Usability Engineering
Usability Testing and Research
Usability Testing and Research
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
A comparison of synchronous remote and local usability studies for an expert interface
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Understanding Your Users: A Practical Guide to User Requirements Methods, Tools, and Techniques
Proceedings of the 2009 ACM symposium on Applied Computing
A Multidimensional Approach for the Evaluation of Mobile Application User Interfaces
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Towards Fine-Grained Usability Testing: New Methodological Directions with Conversation Analysis
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Tactile Paper Prototyping with Blind Subjects
HAID '09 Proceedings of the 4th International Conference on Haptic and Audio Interaction Design
Comparison of playtesting and expert review methods in mobile game evaluation
Proceedings of the 3rd International Conference on Fun and Games
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Analysis in usability evaluations: an exploratory study
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Layered evaluation of interactive adaptive systems: framework and formative methods
User Modeling and User-Adapted Interaction
Backtracking Events as Indicators of Usability Problems in Creation-Oriented Applications
ACM Transactions on Computer-Human Interaction (TOCHI)
Técnicas de prototipação para smartphones no apoio à avaliação de interfaces com o usuário
Proceedings of the Companion Proceedings of the 10th Brazilian Symposium on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
A guide to reporting scientific evaluation in visualization
Proceedings of the International Working Conference on Advanced Visual Interfaces
Avaliação da acessibilidade de websites por usuários com deficiência
Proceedings of the 12th Brazilian Symposium on Human Factors in Computing Systems
Using Stressors in Usability Tests: Empirical Results and Practical Recommendations
International Journal of Sociotechnology and Knowledge Development
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Many aspects of usability testing have been thoroughly studied and documented. This isn't true, however, of the details of interacting with the test participants who provide the critical usability data. This omission has meant that there have been no training materials and no principles from which new moderators can learn how to interact.Moderating Usability Tests is the place for new and experienced moderators to learn about the rules and practices for interacting that have never been described in one place before. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical --for moderating successful usability tests.To help usability professionals, students, and novices understand these principles, the authors provide videos from their lab that demonstrate good and poor interaction as well as commentary from a panel of testing experts on why certain techniques succeed or fail. The videos are accessible from the publisher's companion web site.· Presents the ten "golden rules" that maximize every session's value· Offers targeted advice on how to maintain objectivity · Discusses the ethical considerations that apply in all usability testing· Explains how to reduce the stress that participants often feel· Considers the special requirements of remote usability testing· Demonstrates good and bad moderating techniques with laboratory videos accessible from the publisher's companion web site