Expert system for supporting conformity inspections of software application interfaces to the ISO 9241

Authors:
Lorena Lira de Menezes;Mariana Romão do Nascimento;José Eustáquio Rangel de Queiroz;Joseana Macedo Fechine
Affiliations:
Federal University of Campina Grande (UFCG), Paraíba, Brazil;Federal University of Campina Grande (UFCG), Paraíba, Brazil;Federal University of Campina Grande (UFCG), Paraíba, Brazil;Federal University of Campina Grande (UFCG), Paraíba, Brazil
Venue:
Proceedings of the 2009 ACM symposium on Applied Computing
Year:
2009

Citing 7
Cited 1

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Abstract

Usability assessment of products based on the ISO 9241 standard has been usually carried out by using printed parts of this standard and its checklists. In this paper it is proposed a tool for supporting conformity inspections of software application user interfaces based upon ISO 9241. The proposed expert system -- X-SCI (eXpert Software Conformity Inspection) -- aims to give support to user interface designers and evaluators in ISO 9241 standard inspection processes. It will treat differently these categories of professionals by assigning different degrees of certainty to their choices in each stage of the inspection.