Enhancing the explanatory power of usability heuristics
CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
Supporting problem identification in usability evaluations
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Modified contextual design as a field evaluation method
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Heuristic evaluation: Comparing ways of finding and reporting usability problems
Interacting with Computers
Making use of business goals in usability evaluation: an experiment with novice evaluators
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating Children's Interactive Products: Principles and Practices for Interaction Designers
Evaluating Children's Interactive Products: Principles and Practices for Interaction Designers
Supporting novice usability practitioners with usability engineering tools
International Journal of Human-Computer Studies
An investigation into the use of field methods in the design and evaluation of interactive systems
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
Evidence Based Design of Heuristics for Computer Assisted Assessment
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Use case evaluation (UCE): a method for early usability evaluation in software development
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction
Analysis in usability evaluations: an exploratory study
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Weak inter-rater reliability in heuristic evaluation of video games
CHI '11 Extended Abstracts on Human Factors in Computing Systems
The Damage Index: an aggregation tool for usability problem prioritisation
BCS '10 Proceedings of the 24th BCS Interaction Specialist Group Conference
Analysis in practical usability evaluation: a survey study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability reporting with UsabML
HCSE'12 Proceedings of the 4th international conference on Human-Centered Software Engineering
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Structured Problem Report Formats have been key to improving the assessment of usability methods. Once extended to record analysts' rationales, they not only reveal analyst behaviour but also change it. We report on two versions of an Extended Structured Report Format for usability problems, briefly noting their impact on analyst behaviour, but more extensively presenting insights into decision making during usability inspection, thus validating and refining a model of evaluation performance.