Getting the Whole Team into Usability Testing
IEEE Software
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
A contribution to the design process
Communications of the ACM
A flexible approach to third-party usability
Communications of the ACM
Organizing usability work to fit the full product range
Communications of the ACM
Cooperative usability practices
Communications of the ACM
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Usability in practice: formative usability evaluations - evolution and revolution
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
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This paper reports from an exploratory study of means for providing feedback from a usability evaluation to the user interface designers. In this study, we conducted a usability evaluation of a mobile system that is used by craftsmen to register use of time and materials. The results of this evaluation were presented to the designers in different forms. First, the designers were presented with a traditional usability report. Second, we facilitated a dialogue where the results of the evaluation were discussed. During this process, we collected opinions from the designers on the main strengths and weaknesses of the system. The findings indicate that detailed descriptions of problems and log descriptions of the user’s interaction with the system and of system interaction are useful for the designers when trying to understand the usability problems that the users have encountered.