Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Designing the user interface (2nd ed.): strategies for effective human-computer interaction
Usability inspection methods
The trouble with computers
IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use
International Journal of Human-Computer Interaction
Designing large-scale Web sites: a visual design methodology
Designing large-scale Web sites: a visual design methodology
Software metrics (2nd ed.): a rigorous and practical approach
Software metrics (2nd ed.): a rigorous and practical approach
Barriers to use: usability and content accessibility on the Web's most popular sites
CUU '00 Proceedings on the 2000 conference on Universal Usability
Usability Engineering
Homepage Usability: 50 Websites Deconstructed
Homepage Usability: 50 Websites Deconstructed
Human-Computer Interaction
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
interactions
Measuring Web Application Quality with WebQEM
IEEE MultiMedia
Evaluating and Designing the Quality of Web Sites
IEEE MultiMedia
Constructing Accessible Websites
Constructing Accessible Websites
Bridging the gap: between accessibility and usability
interactions - Bridging the gap
interactions - Bridging the gap
The use of guidelines to automatically verify Web accessibility
Universal Access in the Information Society
Accomplishing universal access through system reachability—a management perspective
Universal Access in the Information Society
Increasing usability when interacting through screen readers
Universal Access in the Information Society
Designing software architectures to facilitate accessible web applications
IBM Systems Journal
Towards a practical measure of hypertext usability
Interacting with Computers
Journal of the American Society for Information Science and Technology
Towards remote empirical evaluation of web pages' usability
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Validating a multilingual and multimodal affective database
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Implementation concept for an accessible web CMS
ICCHP'10 Proceedings of the 12th international conference on Computers helping people with special needs: Part I
Enriching information retrieval results with web accessibility measurement
Journal of Web Engineering
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Quality assurance is one of the most significant issues web engineering has to deal with. It is crucial to define adequate quality models in order to determine the most significant properties for quality evaluation of websites. Usability should be one of those properties as it bears on efficiency, effectiveness and user satisfaction. Moreover, it has been demonstrated to be a key property for users in recent European Commission's benchmark studies on quality and usage of public e-services. Web accessibility is also a significant property that websites have to fulfil in order to ensure equal access for all people in the Information Society. Therefore, both accessibility and usability should be included in such quality models. This paper presents an empirical study carried out with the aim of analysing the relationship between these two properties. The results show that the provision of technical web accessibility does not intrinsically guarantee web usability. Actually, other non-accessibility metrics such as the number of images, links and words of the web home page were better predictors of the users' effectiveness, efficiency and satisfaction.