Quality in use: Meeting user needs for quality
Journal of Systems and Software
2QCV2Q: a model for web sites design and evaluation
Proceedings of the 2000 information resources management association international conference on Challenges of information technology management in the 21st century
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
Human-Computer Interaction
Handbook of Software Quality Assurance
Handbook of Software Quality Assurance
Specifying Quality Characteristics and Attributes for Websites
Web Engineering, Software Engineering and Web Application Development
Linguistic labels for expressing fuzzy preference relations infuzzy group decision making
IEEE Transactions on Systems, Man, and Cybernetics, Part B: Cybernetics
Performance Monitoring of Remote Websites Using Mobile Agents
Software Quality Control
Evaluating web sites: exploiting user's expectations
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Impartial evaluation in software reliability practice
Journal of Systems and Software
Journal of the American Society for Information Science and Technology
Quantitative metrics for measuring web accessibility
W4A '07 Proceedings of the 2007 international cross-disciplinary conference on Web accessibility (W4A)
A fuzzy linguistic model to evaluate the quality of Web sites that store XML documents
International Journal of Approximate Reasoning
International Journal of Web Engineering and Technology
SALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services
Expert Systems with Applications: An International Journal
Choosing the "rightweight" model for web site quality evaluation
ICWE'03 Proceedings of the 2003 international conference on Web engineering
Considering web accessibility in information retrieval systems
ICWE'07 Proceedings of the 7th international conference on Web engineering
Group assessment of web source/information quality based on WebQM and fuzzy logic
RSKT'08 Proceedings of the 3rd international conference on Rough sets and knowledge technology
Modeling web quality using a probabilistic approach: An empirical validation
ACM Transactions on the Web (TWEB)
An adaptive e-questionnaire for measuring user perceived portal quality
International Journal of Human-Computer Studies
Automatic web accessibility metrics: Where we are and where we can go
Interacting with Computers
The 2QCV3Q quality model for the analysis of web site requirements
Journal of Web Engineering
Towards a systematic approach for the credibility of humancentric web applications
Journal of Web Engineering
Enriching information retrieval results with web accessibility measurement
Journal of Web Engineering
Quality models for web [2.0] sites: a methodological approach and a proposal
ICWE'11 Proceedings of the 11th international conference on Current Trends in Web Engineering
A core quality model for web applications
Journal of Web Engineering
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The authors describe an original model for evaluating and designing the quality of web sites. The model, called 2QCV3Q, was developed using classic rhetorical principles and can be used to single out elements which, when suitably combined, permit evaluation of the quality of a Web site and offer suggestions for improvements. In the three years since development of 2QCV3Q, the authors have applied the model to sites of various kinds, in such diverse sectors as tourism, education, service, and business in general. The results of these applications highlight the flexibility of the model, which can be used as a framework for the analysis and evaluation of Web sites independently of their goals and domain.