The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Toward augmenting the human intellect and boosting our collective IQ
Communications of the ACM
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Software metrics (2nd ed.): a rigorous and practical approach
Software metrics (2nd ed.): a rigorous and practical approach
Communications of the ACM
Web security: a step-by-step reference guide
Web security: a step-by-step reference guide
CSCW research at GMD-FIT: from basic groupware to the social Web
ACM SIGGROUP Bulletin
The elements of computer credibility
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Communications of the ACM
Designing trust into online experiences
Communications of the ACM
Information modeling in the new millennium
Quality web systems: performance, security, and usability
Quality web systems: performance, security, and usability
Peer reviews in software: a practical guide
Peer reviews in software: a practical guide
Believe it or not: factors influencing credibility on the Web
Journal of the American Society for Information Science and Technology
Agile software development ecosystems
Agile software development ecosystems
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
The Design of Sites: Patterns, Principles, and Processes for Crafting a Customer-Centered Web Experience
Requirements Engineering: Processes and Techniques
Requirements Engineering: Processes and Techniques
Making It Personal: How to Profit from Personalization without Invading Privacy
Making It Personal: How to Profit from Personalization without Invading Privacy
Extreme Programming for Web Projects
Extreme Programming for Web Projects
Guide to the Software Engineering Body of Knowledge - SWEBOK
Guide to the Software Engineering Body of Knowledge - SWEBOK
A Pattern Language for Web Usability
A Pattern Language for Web Usability
Quality in Web Design for Visually Impaired Users
Software Quality Control
Measuring Web Application Quality with WebQEM
IEEE MultiMedia
Point-Counterpoint: Do Standards Improve Quality?
IEEE Software
Quality Attributes of Web Software Applications
IEEE Software
Usage-Centered Engineering for Web Applications
IEEE Software
Persuasive Technology: Using Computers to Change What We Think and Do
Persuasive Technology: Using Computers to Change What We Think and Do
Evaluating and Designing the Quality of Web Sites
IEEE MultiMedia
A Skills Hierarchy for Web-Based Systems Development
Web Engineering, Software Engineering and Web Application Development
Software Requirements
Testing Applications on the Web: Test Planning for Mobile and Internet-Based Systems
Testing Applications on the Web: Test Planning for Mobile and Internet-Based Systems
Software Quality—Prevention versus Cure?
Software Quality Control
An empirical foundation for automated web interface evaluation
An empirical foundation for automated web interface evaluation
Communities and reputation on the web
Communities and reputation on the web
The Rational Unified Process: An Introduction
The Rational Unified Process: An Introduction
How do users evaluate the credibility of Web sites?: a study with over 2,500 participants
Proceedings of the 2003 conference on Designing for user experiences
The mechanics of trust: a framework for research and design
International Journal of Human-Computer Studies
Extreme Programming Explained: Embrace Change (2nd Edition)
Extreme Programming Explained: Embrace Change (2nd Edition)
Web Engineering
Usability of interaction patterns
CHI '06 Extended Abstracts on Human Factors in Computing Systems
A method of rating the credibility of news documents on the web
SIGIR '06 Proceedings of the 29th annual international ACM SIGIR conference on Research and development in information retrieval
A framework for understanding trust factors in web-based health advice
International Journal of Human-Computer Studies
Editorial: Revisiting the (Machine) Semantic Web: The Missing Layers for the Human Semantic Web
IEEE Transactions on Knowledge and Data Engineering
Designing Interfaces
How emotion is made and measured
International Journal of Human-Computer Studies
Evaluating the consistency of immediate aesthetic perceptions of web pages
International Journal of Human-Computer Studies
Internet users' perceptions of 'privacy concerns' and 'privacy actions'
International Journal of Human-Computer Studies
Web Engineering: Modelling and Implementing Web Applications (Human-Computer Interaction Series)
Web Engineering: Modelling and Implementing Web Applications (Human-Computer Interaction Series)
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The apparent "socialization" of the Web brings new prospects as well as challenges. In this paper, the issue of credibility of Web Applications in the light of increased human participation and collaboration is considered. The stakeholder types to which credibility of Web Applications is relevant are identified. Based on a taxonomy of credibility, the origins of the issue of credibility specific to human-centric Web Applications are explored and examples in support are presented. The role of addressing credibility within the auspices of flexible and iterative development processes is emphasized. A framework for understanding and addressing the credibility of human-centric Web Applications in a methodical manner is proposed. This framework includes quality attributes of concern to stakeholders and process- and product-oriented means for addressing them in a feasible manner. Finally, extensions of the framework, including implications towards the Semantic Web, are briefly outlined.