On ordered weighted averaging aggregation operators in multicriteria decisionmaking
IEEE Transactions on Systems, Man and Cybernetics
Direct approach processes in group decision making using linguistic OWA operators
Fuzzy Sets and Systems
Communications of the ACM
Quality information and knowledge
Quality information and knowledge
The XML handbook
Multipurpose Web publishing using HTML, XML, and CSS
Communications of the ACM
Web usage mining for Web site evaluation
Communications of the ACM
Measuring information quality of web sites: development of an instrument
ICIS '99 Proceedings of the 20th international conference on Information Systems
Information retrieval on the web
ACM Computing Surveys (CSUR)
Evaluation of SGML-based information through fuzzy techniques
Information Processing and Management: an International Journal
Journal of the American Society for Information Science and Technology
Judgement of information quality and cognitive authority in the Web
Journal of the American Society for Information Science and Technology
International Journal of Uncertainty, Fuzziness and Knowledge-Based Systems
ACM Computing Surveys (CSUR)
Measuring Web Application Quality with WebQEM
IEEE MultiMedia
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
AIMQ: a methodology for information quality assessment
Information and Management
Evaluating and Designing the Quality of Web Sites
IEEE MultiMedia
Specifying Quality Characteristics and Attributes for Websites
Web Engineering, Software Engineering and Web Application Development
Information Processing and Management: an International Journal - Modelling vagueness and subjectivity in information access
Expectations and Rankings of Website Quality Features: Results of Two Studies on User Perceptions
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 7 - Volume 7
Quality and effectiveness in web-based customer support systems
Information and Management
Report on the Dagstuhl Seminar
ACM SIGMOD Record
XML Data Stores: Emerging Practices
IEEE Internet Computing
A Comprehensive Model for Web Sites Quality
WSE '05 Proceedings of the Seventh IEEE International Symposium on Web Site Evolution
Beyond accuracy: what data quality means to data consumers
Journal of Management Information Systems
The information market: its basic concepts and its challenges
WISE'05 Proceedings of the 6th international conference on Web Information Systems Engineering
Aggregation operators for linguistic weighted information
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Fuzzy logic = computing with words
IEEE Transactions on Fuzzy Systems
IEEE Transactions on Fuzzy Systems
Searching the Web: general and scientific information access
IEEE Communications Magazine
A recommender system for research resources based on fuzzy linguistic modeling
Expert Systems with Applications: An International Journal
Computing with words in decision making: foundations, trends and prospects
Fuzzy Optimization and Decision Making
Group decision making problems in a linguistic and dynamic context
Expert Systems with Applications: An International Journal
A linguistic evaluation approach for universal design
Information Sciences: an International Journal
Statistical cross-language Web content quality assessment
Knowledge-Based Systems
Towards linguistic descriptions of phenomena
International Journal of Approximate Reasoning
Automatic linguistic reporting in driving simulation environments
Applied Soft Computing
Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology
Fuzzy XML and prioritized fuzzy XQuery with implementation
Journal of Intelligent & Fuzzy Systems: Applications in Engineering and Technology
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The development of tools to find quality information on the Web is currently a pressing need. The aim of this paper is to present an evaluation model based on fuzzy computing with words to measure the information quality of Web sites that store XML (eXtensible Markup Language) documents. This model evaluates the information quality of Web sites using only users' perceptions, and therefore it is user-centered. Fuzzy linguistic techniques are involved in the quality evaluation process to create a user-friendly framework. This model is composed of two main components, an evaluation scheme to analyze the information quality of Web sites and a computing method of quality ratings of Web sites. The evaluation scheme presents both technical criteria related to the Web site characteristics, and criteria related to the content of XML documents stored in the Web sites. The quality ratings represent the ability of Web sites to meet user requirements. Linguistic quality ratings are obtained by combining linguistic evaluation judgements provided by Web visitors on the different evaluation criteria. The computing method is based on two operators for fuzzy computing with words, the LOWA (Linguistic Ordered Weighted Averaging) operator and the LWA (Linguistic Weighted Averaging) operator. The later allows to manage relative importance degrees among quality criteria in the evaluation process. This model uses the power of XML Schema language to improve the representation of documents in the Web with semantic characteristics related to their quality and thus it is useful to search quality resources in XML format. Web site quality ratings could be used by Web retrieval systems to help users to find the highest quality XML resources for their information needs. Additionally, this model could be helpful to Web developers to improve the quality of Web sites from a user's point of view.