Usability inspection methods
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
Using heuristics to evaluate the playability of games
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Reliability of severity estimates for usability problems found by heuristic evaluation
CHI '92 Posters and Short Talks of the 1992 SIGCHI Conference on Human Factors in Computing Systems
Playability heuristics for mobile games
Proceedings of the 8th conference on Human-computer interaction with mobile devices and services
Playability heuristics for mobile multi-player games
Proceedings of the 2nd international conference on Digital interactive media in entertainment and arts
Heuristic evaluation for games: usability principles for video game design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using genres to customize usability evaluations of video games
Future Play '08 Proceedings of the 2008 Conference on Future Play: Research, Play, Share
Usability heuristics for networked multiplayer games
Proceedings of the ACM 2009 international conference on Supporting group work
Game Usability Heuristics (PLAY) for Evaluating and Designing Better Games: The Next Iteration
OCSC '09 Proceedings of the 3d International Conference on Online Communities and Social Computing: Held as Part of HCI International 2009
Expert review method in game evaluations: comparison of two playability heuristic sets
Proceedings of the 13th International MindTrek Conference: Everyday Life in the Ubiquitous Era
From playability to a hierarchical game usability model
Future Play '09 Proceedings of the 2009 Conference on Future Play on @ GDC Canada
The impact of negative game reviews and user comments on player experience
Proceedings of the 2011 ACM SIGGRAPH Symposium on Video Games
The impact of negative game reviews and user comments on player experience
ACM SIGGRAPH 2011 Game Papers
Anãlise comparativa de heurísticas para avaliação de jogos digitais
Proceedings of the 10th Brazilian Symposium on on Human Factors in Computing Systems and the 5th Latin American Conference on Human-Computer Interaction
Proceedings of the 25ième conférence francophone on l'Interaction Homme-Machine
"Critic-proofing" of the cognitive aspects of simple games
Computers & Education
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Heuristic evaluation -- a technique where experts inspect software and determine where the application violates predetermined policies for good usability - is an effective technique for evaluating productivity software. The technique has recently been applied to video games, examining playability and usability for both single and multiplayer games. However, the severity ratings assigned to usability problems and used as a coarse categorization method for triage are still subjectively and somewhat arbitrarily assigned by evaluators, offering limited organizational value. In addition, they fail to account for the diversity found between games and game genres. In this paper we present a modified heuristic evaluation technique, which produces a prioritized list of heuristic violations based on the problem's frequency, impact, persistence, the heuristic it violates, and the game's genre. We evaluate our technique in a case study and show that the technique provides substantial value with little additional effort.