Learning to use word processors: problems and prospects
Human-computer interaction
Guerrilla HCI: using discount usability engineering to penetrate the intimidation barrier
Cost-justifying usability
The usability engineering lifecycle: a practitioner's handbook for user interface design
The usability engineering lifecycle: a practitioner's handbook for user interface design
A Practical Guide to Usability Testing
A Practical Guide to Usability Testing
A Guide to Usability: Human Factors in Computing
A Guide to Usability: Human Factors in Computing
Using protocol analysis to evaluate the usability of a commercial web site
Information and Management
American sign language of the web
CHI '04 Extended Abstracts on Human Factors in Computing Systems
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Courseware accommodations for individuals who are deaf are examined including translated and hearing video viewing preferences. Within a computer interface, two forms of translated educational video were provided: standard and acted. Think aloud protocol is carried out as part of a usability study of the courseware and its effectiveness as a method for ASL users is considered. There was no influence of translation type on participants' performance on a comprehension test. Trends in the data suggest that individuals find the accommodations worthy of extra cost and are willing to shoulder some of this cost. Preliminary analysis of the verbal reports suggest that sufficient and rich data may be collected from ASL users in a TAP methodology.