Invited panel: managing UX teams: insights from executive leaders

Authors:
Janice Rohn;Dennis Wixon;Dan Rosenberg;Jeremy Ashley;Larry Tesler
Affiliations:
Experian, Irvine, California, USA;Microsoft, Redmond, Washington, USA;SAP Labs, Palo Alto, California, USA;Oracle, Redwood City, California, USA;Consultant, Portola Valley, California, USA
Venue:
CHI '12 Extended Abstracts on Human Factors in Computing Systems
Year:
2012

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Abstract

A number of well-known corporations were earlier adopters of creating and building User Experience departments, which has resulted in a small set of executive leaders in User Experience who have decades of corporate User Experience management experience. This session is an interview of some of these executive leaders to learn how the field has changed over the decades, their recommendations for best practices, lessons learned, and their vision for the future. The panel will be of interest to managers, practitioners and those who work closely with these teams, including developers, project managers, market researchers, test managers, and executives.