Interfacing thought: cognitive aspects of human-computer interaction
User interface evaluation in the real world: a comparison of four techniques
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cognitive walkthroughs: a method for theory-based evaluation of user interfaces
International Journal of Man-Machine Studies
Comparison of empirical testing and walkthrough methods in user interface evaluation
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability inspection methods
The cognitive walkthrough method: a practitioner's guide
Usability inspection methods
Usability Engineering
The Semiotic Engineering of Human-Computer Interaction (Acting with Technology)
The Semiotic Engineering of Human-Computer Interaction (Acting with Technology)
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In this article we present a comparative study of three methods: Cognitive Walkthrough, Heuristic Evaluation, and Communicability Evaluation. The aim of the study is to compare costs and benefits of the three, so as to inform decisions about which one to choose when time and feedback for (re)design are the most critical factors. The study was carried out as an academic exercise by graduate students in HCI. Results suggest that, of the three methods, Communicability Evaluation produces the most informative results, whereas Heuristic Evaluation is the most cost-effective.