Advances in Software Engineering
Computer
Introduction to Modern Information Retrieval
Introduction to Modern Information Retrieval
Bug isolation via remote program sampling
PLDI '03 Proceedings of the ACM SIGPLAN 2003 conference on Programming language design and implementation
Computer-based readability indexes
ACM '82 Proceedings of the ACM '82 conference
Distributional word clusters vs. words for text categorization
The Journal of Machine Learning Research
Analyzing and Relating Bug Report Data for Feature Tracking
WCRE '03 Proceedings of the 10th Working Conference on Reverse Engineering
Software Bugs and Evolution: A Visual Approach to Uncover Their Relationship
CSMR '06 Proceedings of the Conference on Software Maintenance and Reengineering
Coping with an open bug repository
eclipse '05 Proceedings of the 2005 OOPSLA workshop on Eclipse technology eXchange
Proceedings of the 28th international conference on Software engineering
How long did it take to fix bugs?
Proceedings of the 2006 international workshop on Mining software repositories
Proceedings of the 5th international conference on Generative programming and component engineering
How Long Will It Take to Fix This Bug?
MSR '07 Proceedings of the Fourth International Workshop on Mining Software Repositories
A study of cross-validation and bootstrap for accuracy estimation and model selection
IJCAI'95 Proceedings of the 14th international joint conference on Artificial intelligence - Volume 2
Proceedings of the 16th ACM SIGSOFT International Symposium on Foundations of software engineering
A decision procedure for subset constraints over regular languages
Proceedings of the 2009 ACM SIGPLAN conference on Programming language design and implementation
Improving bug triage with bug tossing graphs
Proceedings of the the 7th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering
Proceedings of the joint international and annual ERCIM workshops on Principles of software evolution (IWPSE) and software evolution (Evol) workshops
A discriminative model approach for accurate duplicate bug report retrieval
Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 1
Characterizing and predicting which bugs get fixed: an empirical study of Microsoft Windows
Proceedings of the 32nd ACM/IEEE International Conference on Software Engineering - Volume 1
Predicting the fix time of bugs
Proceedings of the 2nd International Workshop on Recommendation Systems for Software Engineering
Information and Software Technology
Towards a software failure cost impact model for the customer: an analysis of an open source product
Proceedings of the 6th International Conference on Predictive Models in Software Engineering
The missing links: bugs and bug-fix commits
Proceedings of the eighteenth ACM SIGSOFT international symposium on Foundations of software engineering
Visual patterns in issue tracking data
ICSP'10 Proceedings of the 2010 international conference on New modeling concepts for today's software processes: software process
Attracting the community's many eyes: an exploration of user involvement in issue tracking
Human Aspects of Software Engineering
"Not my bug!" and other reasons for software bug report reassignments
Proceedings of the ACM 2011 conference on Computer supported cooperative work
Bug-fix time prediction models: can we do better?
Proceedings of the 8th Working Conference on Mining Software Repositories
Reducing the effort of bug report triage: Recommenders for development-oriented decisions
ACM Transactions on Software Engineering and Methodology (TOSEM)
Detecting bug duplicate reports through local references
Proceedings of the 7th International Conference on Predictive Models in Software Engineering
Studying the fix-time for bugs in large open source projects
Proceedings of the 7th International Conference on Predictive Models in Software Engineering
Empirical validation of human factors in predicting issue lead time in open source projects
Proceedings of the 7th International Conference on Predictive Models in Software Engineering
Fuzzy set and cache-based approach for bug triaging
Proceedings of the 19th ACM SIGSOFT symposium and the 13th European conference on Foundations of software engineering
Towards more accurate retrieval of duplicate bug reports
ASE '11 Proceedings of the 2011 26th IEEE/ACM International Conference on Automated Software Engineering
A human study of patch maintainability
Proceedings of the 2012 International Symposium on Software Testing and Analysis
Developer prioritization in bug repositories
Proceedings of the 34th International Conference on Software Engineering
Characterizing and predicting which bugs get reopened
Proceedings of the 34th International Conference on Software Engineering
Proceedings of the 27th IEEE/ACM International Conference on Automated Software Engineering
Duplicate bug report detection with a combination of information retrieval and topic modeling
Proceedings of the 27th IEEE/ACM International Conference on Automated Software Engineering
Learning to classify bug reports into components
TOOLS'12 Proceedings of the 50th international conference on Objects, Models, Components, Patterns
Juggling the Jigsaw: towards automated problem inference from network trouble tickets
nsdi'13 Proceedings of the 10th USENIX conference on Networked Systems Design and Implementation
It's not a bug, it's a feature: how misclassification impacts bug prediction
Proceedings of the 2013 International Conference on Software Engineering
Categorizing bugs with social networks: a case study on four open source software communities
Proceedings of the 2013 International Conference on Software Engineering
International Journal of Open Source Software and Processes
Topic-based, time-aware bug assignment
ACM SIGSOFT Software Engineering Notes
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Software developers spend a significant portion of their resources handling user-submitted bug reports. For software that is widely deployed, the number of bug reports typically outstrips the resources available to triage them. As a result, some reports may be dealt with too slowly or not at all. We present a descriptive model of bug report quality based on a statistical analysis of surface features of over 27,000 publicly available bug reports for the Mozilla Firefox project. The model predicts whether a bug report is triaged within a given amount of time. Our analysis of this model has implications for bug reporting systems and suggests features that should be emphasized when composing bug reports. We evaluate our model empirically based on its hypothetical performance as an automatic filter of incoming bug reports. Our results show that our model performs significantly better than chance in terms of precision and recall. In addition, we show that our modelcan reduce the overall cost of software maintenance in a setting where the average cost of addressing a bug report is more than 2% of the cost of ignoring an important bug report.