Developing an intelligent web information system for minimizing information gap in government agencies and public institutions

Authors:
Tae Hyun Kim;Gye Hang Hong;Sang Chan Park
Affiliations:
Department of Industrial Engineering, Korea Advanced Institute of Science and Technology, 373-1 Guseong-dong, Yuseong-gu, Daejeon 305-701, Republic of Korea;Dongbu CNI, #28th Floor, Dongbu Financial Center, 891-10 Daechi-dong, Gangnam-gu, Seoul 135-523, Republic of Korea;Department of Industrial Engineering, Korea Advanced Institute of Science and Technology, 373-1 Guseong-dong, Yuseong-gu, Daejeon 305-701, Republic of Korea
Venue:
Expert Systems with Applications: An International Journal
Year:
2008

Citing 5
Cited 2

Managing Government Databases

Computer
Infrastructure for E-Government Web Services

IEEE Internet Computing
Digital government information services: the Bureau of Labor statistics case

interactions - The digital muse: HCI in support of creativity
Data Mining: Concepts and Techniques

Data Mining: Concepts and Techniques
Visualization method for customer targeting using customer map

Expert Systems with Applications: An International Journal

A decision support system for improving doctors' prescribing behavior

Expert Systems with Applications: An International Journal
Intelligent IT governance decision-making support framework for a developing country's public university

Intelligent Decision Technologies - IT Service Management and Engineering: An Intelligent Decision-Making Support Systems Approach

Quantified Score

Hi-index	12.05

Visualization

Abstract

A purpose of a web information service in government agencies and public institutions is in providing various kinds of public information to support decision-making of people. However, people have a difference of information access environment, ability to understand information and information pursuit desire, and so on, so that they have the information gap which affects profit gaps among them. Therefore, we suggest an intelligent web information system for minimizing information gap in government agencies and public institutions so that disadvantaged people can understand web contents and they make the more profit in their economic behaviors. In order to remove information gap, various and useful contents should be designed and managed so that disadvantaged people can understand easily and utilize beneficently. The government agencies and public institutions should provide the disadvantaged people that are experiencing the problem of information gap with the requisite web contents that can be understood by them. This paper discusses the desirable web information system in the government agencies and public institutions based on web intelligence technology such as web mining and web personalization tools for the providing the class of information weakness with the requisite web contents and supporting their successful practical use. We show application of the web information system to Ministry of Agriculture & Forestry (MAF) in Korea.