Shaping Web usability: interaction design in context
Shaping Web usability: interaction design in context
The Social Life of Information
The Social Life of Information
Cultivating Communities of Practice: A Guide to Managing Knowledge
Cultivating Communities of Practice: A Guide to Managing Knowledge
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Mundane knowledge management and microlevel organizational learning: an ethological approach
Journal of the American Society for Information Science and Technology
Umbrella Advocates Versus Validity Police: a Life-Cycle Model
Organization Science
Journal of the American Society for Information Science and Technology
A Paradigmatic and Methodological Examination of KM Research: 2000 to 2004
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 07
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Exploring the effect of boundary objects on knowledge interaction
Decision Support Systems
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The viability of KM partly rests on how researchers garner empirical support for their purported theories. One aspect of this would involve the evaluation of the evidence provided in KM research. This paper presents a comparative study of the evidence that is presented in scholarly and professional literature on KM. For this purpose, the paper introduces a typology of evidence to analyze the data obtained from the survey of the literature. The classification based on this typology reveals quantitative differences between the types of evidence put forth in the scholarly and practitioner literature. More interestingly, however, our analysis reveals differences in terms of the questions they ask, the perspective they adopt, and the methods they follow to convince others of the validity of their claims. We explain these differences in terms of the notions of `blackboxing' and `performance' borrowed from actor-network theory.