Processor-shared buffers with reneging
Performance Evaluation - Special issue on bandwidth management and congestion control of high-speed networks
On the M(n)/M(n)/s queue with impatient calls
Performance Evaluation
Commissioned Paper: Telephone Call Centers: Tutorial, Review, and Research Prospects
Manufacturing & Service Operations Management
The impact of reneging in processor sharing queues
SIGMETRICS '06/Performance '06 Proceedings of the joint international conference on Measurement and modeling of computer systems
Peer-to-peer vs. client/server: reliability and efficiency of a content distribution service
ITC20'07 Proceedings of the 20th international teletraffic conference on Managing traffic performance in converged networks
Exact Sojourn Time Distribution in an Online IPTV Recording System
ASMTA '08 Proceedings of the 15th international conference on Analytical and Stochastic Modeling Techniques and Applications
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Recently, new services have emerged which utilize the Internet as a delivery mechanism for multimedia content. With the advent of broadband accesses, more users are willing to download large volume content from servers, such as video files of TV shows. While some popular video services (e.g. YouTube.com) or some broadcasting companies (e.g. ABC.com) use streaming data with Flash technology, some media distributors (e.g. iTunes) offer entire TV shows for download. In this study, we investigate the performance of the German site OnlineTVRecorder.com (OTR), which acts as an online video cassette recorder (VCR) where users can program their favorite shows over a web interface and download the recorded files from a server or its mirrors. These files are offered in different file formats and can consist of several hundred megabytes up to 1 GB or more depending on the length of the TV show as well as the encoding format. OTR can, thus, be seen as an example for a server-based content distribution system with large data files.