Acquiring knowledge on business processes from stakeholders' stories
Advanced Engineering Informatics
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In recent years, business modeling has attracted attention in the development of information systems for analyzing and designing the working procedures of the system under development. The paper concentrates upon the use of business modeling in the process of analysis from the point of view of early identification of procedural bottlenecks. It goes on to propose and evaluate a method of configuring information systems that links business modeling with UML. The proposed method builds a business process model from the requirement specifications and translates the model into UML. The proposed method was applied to the prototyping of a bus booking and control system, comparing the results obtained using the proposed method with those using only UML for the configuration. The proposed method proved effective in the early detection and removal of bottlenecks, in coping with changes in the specifications, and in accurate modeling.