Business Process Modeling: Current Issues and Future Challenges
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
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Despite the importance of process modelling forbusiness process management and related tasks, there arefew theories and empirical studies of process-modellingpractice available that can serve as the basis forunderstanding and improving this important practice. Tocontribute to the development of better theory, this paperproposes a model of process modelling practice,focussing on the relations between process modellingpurpose, process modelling process, model artefact,process modelling outcome as well as initial and eventualmodelling and process maturity. The proposed model isbased on the existing literature and validated in a study of34 Norwegian process-modelling projects. Results from acombined qualitative and quantitative analysis of theempirical data indicate that the modelling process isclearly related to process-modelling outcome.Surprisingly, we were not able to relate the model artefactto any main category.