Business Process Modeling: Current Issues and Future Challenges

  • Authors:

  • Marta Indulska;Jan Recker;Michael Rosemann;Peter Green

  • Affiliations:

  • UQ Business School, The University of Queensland, St Lucia, Australia 4072;Business Process Management Group, Faculty of Science and Technology, Queensland University of Technology, Brisbane, Australia 4000;Business Process Management Group, Faculty of Science and Technology, Queensland University of Technology, Brisbane, Australia 4000;UQ Business School, The University of Queensland, St Lucia, Australia 4072

  • Venue:
  • CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
  • Year:
  • 2009

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Abstract

Business process modeling has undoubtedly emerged as a popular and relevant practice in Information Systems. Despite being an actively researched field, anecdotal evidence and experiences suggest that the focus of the research community is not always well aligned with the needs of industry. The main aim of this paper is, accordingly, to explore the current issues and the future challenges in business process modeling, as perceived by three key stakeholder groups (academics, practitioners, and tool vendors). We present the results of a global Delphi study with these three groups of stakeholders, and discuss the findings and their implications for research and practice. Our findings suggest that the critical areas of concern are standardization of modeling approaches, identification of the value proposition of business process modeling, and model-driven process execution. These areas are also expected to persist as business process modeling roadblocks in the future.