Tying process model quality to the modeling process: the impact of structuring, movement, and speed

  • Authors:

  • Jan Claes;Irene Vanderfeesten;Hajo A. Reijers;Jakob Pinggera;Matthias Weidlich;Stefan Zugal;Dirk Fahland;Barbara Weber;Jan Mendling;Geert Poels

  • Affiliations:

  • Ghent University, Belgium;Eindhoven University of Technology, The Netherlands;Eindhoven University of Technology, The Netherlands;University of Innsbruck, Austria;Technion - Israel Institute of Technology, Israel;University of Innsbruck, Austria;Eindhoven University of Technology, The Netherlands;University of Innsbruck, Austria;Wirtschaftsuniversität Wien, Austria;Ghent University, Belgium

  • Venue:
  • BPM'12 Proceedings of the 10th international conference on Business Process Management
  • Year:
  • 2012

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Abstract

In an investigation into the process of process modeling, we examined how modeling behavior relates to the quality of the process model that emerges from that. Specifically, we considered whether (i) a modeler's structured modeling style, (ii) the frequency of moving existing objects over the modeling canvas, and (iii) the overall modeling speed is in any way connected to the ease with which the resulting process model can be understood. In this paper, we describe the exploratory study to build these three conjectures, clarify the experimental set-up and infrastructure that was used to collect data, and explain the used metrics for the various concepts to test the conjectures empirically. We discuss various implications for research and practice from the conjectures, all of which were confirmed by the experiment.