Quality and perceived usefulness of process models

  • Authors:
  • Peter Rittgen

  • Affiliations:
  • University of Borås, Borås, Sweden and Vlerick Leuven Gent Management School, Gent, Belgium

  • Venue:
  • Proceedings of the 2010 ACM Symposium on Applied Computing
  • Year:
  • 2010

Quantified Score

Hi-index 0.00

Visualization

Abstract

Modeling is now an essential ingredient in business process management and information systems development. The general usefulness of models in these areas is therefore generally accepted. It is also undisputed that the quality of the models has a significant impact on their usefulness. In the literature we can find any number of quality metrics, but hardly any study that investigates their relation with (perceived) usefulness and none that considers their relative impact on usefulness. We take a look at some of the most frequent quality dimensions and their relative impact on the perceived usefulness of models.