The Delphi method as a research tool: an example, design considerations and applications
Information and Management
Process Aware Information Systems: Bridging People and Software Through Process Technology
Process Aware Information Systems: Bridging People and Software Through Process Technology
How do practitioners use conceptual modeling in practice?
Data & Knowledge Engineering - Special issue: ER 2004
From business process models to process-oriented software systems
ACM Transactions on Software Engineering and Methodology (TOSEM)
Business Process Modeling: Current Issues and Future Challenges
CAiSE '09 Proceedings of the 21st International Conference on Advanced Information Systems Engineering
IT requirements of business process management in practice - an empirical study
BPM'10 Proceedings of the 8th international conference on Business process management
Quality assessment of business process models based on thresholds
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems - Volume Part I
COMPRO: a methodological approach for business process contextualisation
OTM'10 Proceedings of the 2010 international conference on On the move to meaningful internet systems - Volume Part I
An empirical analysis of human performance and error in process model development
ER'11 Proceedings of the 30th international conference on Conceptual modeling
Factors of process model comprehension-Findings from a series of experiments
Decision Support Systems
On the Usage of Labels and Icons in Business Process Modeling
International Journal of Information System Modeling and Design
The usability of collaborative tools: application to business process modelling
Proceedings of the South African Institute for Computer Scientists and Information Technologists Conference
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The process-centered design of organizations and information systems is globally seen as an appropriate response to the increased economic pressure on organizations. At the methodological core of process-centered management is process modeling. However, business process modeling in large initiatives can be a time-consuming and costly exercise, making it potentially difficult to convince executive management of its benefits. To date, and despite substantial interest and research in the area of process modeling, the understanding of the actual benefits of process modeling in academia and practice is limited. To address this gap, this paper explores the perception of benefits derived from process modeling initiatives, as reported through a global Delphi study. The study incorporates the views of three groups of stakeholders --- academics, practitioners and vendors. Our findings lead to the first identification and ranking of 19 unique benefits associated with process modeling. The study in particular found that process modeling benefits vary significantly between practitioners and academics. We argue that the variations may point to a disconnect between research projects and practical demands.