Intelligent help: communicating with knowledge-based systems
Intelligent help: communicating with knowledge-based systems
Agents that reduce work and information overload
Communications of the ACM
Applying ethics to information technology issues
Communications of the ACM
IJCAI '95 Proceedings of the workshop on Intelligent agents II : agent theories, architectures, and languages: agent theories, architectures, and languages
A genetic algorithm for generating fuzzy classification rules
Fuzzy Sets and Systems
An intelligent agent community approach to knowledge sharing
Decision Support Systems - Special issue: intelligent agents as a basis for decision support systems
A multi-resolution collaborative architecture for web-centric global manufacturing
Information Sciences—Applications: An International Journal
Multiagent Systems: A Modern Approach to Distributed Artificial Intelligence
Multiagent Systems: A Modern Approach to Distributed Artificial Intelligence
Neural Networks: A Comprehensive Foundation
Neural Networks: A Comprehensive Foundation
Inside Case-Based Reasoning
Information Systems Research
A multi-agent system for acquiring and sharing lessons learned
Computers in Industry - Special issue: Knowledge sharing in collaborative design environments
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Knowledge discovery by a neuro-fuzzy modeling framework
Fuzzy Sets and Systems
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Knowledge management (KM) has been getting more and more attention from industry and academia. Various kinds of KM tools have been developed to support KM activities. With these tools, knowledge workers share knowledge and information. These tools and related activities (e.g. management and organisation of discussion forums) achieve significant success and receive great business benefits. However, the existing KM tools are far from enough; most tools only supply a communication platform, and much creative knowledge work still depends entirely on human activities. Obviously, the mental stability of humans significantly affects how knowledge workers perform. Therefore, more sophisticated and intelligent support to knowledge-related activities is needed. This paper discusses the current KM practice and the important role of intelligent agents in KM. Further, the trend and important issues of intelligent-agent supported KM are analysed.