"Front-stage" and "back-stage" information

Authors:
Danny Ho;Yan Xiao;Peter F. Hu;Vinay U. Vaidya;John P. Straumanis;Marcelo G. Cardarelli;Anthony F. Norcio;Ayse P. P. Gurses
Affiliations:
University of Maryland School of Medicine, Baltimore, USA;University of Maryland School of Medicine, Baltimore, USA;University of Maryland School of Medicine, Baltimore, USA;University of Maryland School of Medicine, Baltimore, USA;University of Maryland School of Medicine, Baltimore, USA;University of Maryland School of Medicine, Baltimore, USA;UMBC, Baltimore, USA;University of Minnesota, Minneapolis, USA
Venue:
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Year:
2008

Citing 4
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Abstract

This paper presents an ongoing observational study to explore a "front-stage-back-stage" model of information processes during group discussions (multidiscipli-nary rounds) in the pediatric intensive care unit (PICU) of an academic medical center. Participants were observed to collaborate on "front-stage" processes of case presentation, discussion of issues, and treatment planning, while in parallel they performed "back-stage" in-formation activities. The front-stage and backstage information processes were interdependent to address the need for fluid, highly time-pressured discourse with potential life-and-death consequences. We believe the front-stage-back-stage model adds to our understanding of collaborative information exchange and holds implications for computer supported cooperative work (CSCW) systems. For example, computing support may increase the efficiency and reliability of information transfer by enhancing the ability to "choreograph" front-stage and back-stage information processes during critical discourse such as medical rounds.