Portalis: using competitive online interactions to support aid initiatives for the homeless

Authors:
Cheng-Lun Li;Ayse G. Buyuktur;David K. Hutchful;Natasha B. Sant;Satyendra K. Nainwal
Affiliations:
University of Michigan - Ann Arbor, Ann Arbor, MI, USA;University of Michigan - Ann Arbor, Ann Arbor, MI, USA;University of Michigan - Ann Arbor, Ann Arbor, MI, USA;University of Michigan - Ann Arbor, Ann Arbor, MI, USA;University of Michigan - Ann Arbor, Ann Arbor, MI, USA
Venue:
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Year:
2008

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Abstract

We designed a web-based system with game-like properties that utilizes crowdsourcing to facilitate the beneficial transfer-of-knowledge to case managers (CMs) working with the homeless. This has two significant impacts: First, Portalis allows CMs to make informed decisions in managing client cases. Second, it enables individuals who would like to volunteer their services but are limited by time constraints to contribute.