Investigating information systems with action research
Communications of the AIS
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Information, Systems and Information Systems: Making Sense of the Field
Information, Systems and Information Systems: Making Sense of the Field
Respecting the human needs of students in the development of e-learning
Computers & Education
Computers & Education - Documenting collaborative interactions: Issues and approaches
Harnessing ICT to develop community and identity: a model for academic departments
International Journal of Web Based Communities
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We use theories of computer-mediated communication and virtual communities to explore the governance of web-based educational communities. Two parallel cycles of action research are reported to inform our discussion, one intervention driven by perceived needs within the department, and the other that occurred as an ad hoc response to a student request. Our analysis recognises that governance arrangements for web-based educational communities in general, and discussion fora one such group in particular, have to operate within a web of existing and evolving institutional policies and procedures. We propose a framework for the development of norms for educational discussion forums in an institutional setting.