Analysis of a new information systems outsourcing practice: software-as-a-service business model

Authors:
David C. Chou;Amy Y. Chou
Affiliations:
Department of Computer Information Systems, Eastern Michigan University, Ypsilanti, MI 48197, USA.;School of Information Technology, Illinois State University, Normal, IL 61790, USA
Venue:
International Journal of Information Systems and Change Management
Year:
2007

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Abstract

Software-as-a-Service (SaaS) is an emerging business model that delivers software applications to users through web-based technology. Adopting SaaS applications allow companies to dramatically save their Information Technology (IT) costs. This paper discusses the concepts and applications of services, SaaS, outsourcing and their economic implications. SaaS can be adopted as an excellent outsourcing model since it exhibits the technological and economic benefits of IT services.