Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Communications of the ACM
WETICE '00 Proceedings of the 9th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises
Developing Trust in Virtual Teams
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
European Journal of Information Systems
European Journal of Information Systems - Special issue: From technical to socio-technical change: Tackling the human and organizational aspects of systems development projects
Conceptualizing the Awareness of Collaboration: A Qualitative Study of a Global Virtual Team
Computer Supported Cooperative Work
The Strength of Virtuality in Teams: Social Capital built on Weak Ties
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
The effect of team characteristics and communication environment to the virtual team performance
International Journal of Networking and Virtual Organisations
Hi-index | 0.00 |
In the setting of a virtual team where cooperating team members are not physically co-located and where technology is used as the major means of communication, trust plays a vital role the glue that holds the entire team together. We suggest that the key assumption in conceptualisation of trust is its dynamic nature, and analyse the formation and maintenance of trust. The purpose is to look holistically at a number of bases including calculative-, cognition-, value-norm-, affect-, and impersonal-based trust. Our conclusion is that most of the trust bases are important in making a decision to trust in the initial phases of the virtual group's life. However, as trust has a very dynamic nature, the bases of trust change their relative importance through time under the influence of people's interactions among themselves. We present a framework for further empirical research into trust formation and maintenance in virtual teams.