A study of mobile number portability effects in the United States
Telematics and Informatics
The state-of-the-art of mobile payment architecture and emerging issues
International Journal of Electronic Finance
The pricing of wireless phone services in the USA: issues and development trends
International Journal of Mobile Communications
Quality of service parameters in cellular mobile communication
International Journal of Mobile Communications
Exploring the digital capital of mobile phone service websites by the user's perspective
International Journal of Mobile Communications
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Mobile telecommunication has been growing very rapidly, surpassing the number of land lines in 2002. Competition between telecommunication companies is very intense. However, in some market segments, the indirect costs of changing carriers may reduce competition. Therefore, governments have mandated Number Portability. Typically, Number Portability procedures are left to telecommunication providers. Such procedures are examined from a justice perspective to provide guidance for firms wishing to maintain customer loyalty and good will. Testable propositions are offered.