Teletraffic implications of database architectures in mobile and personal communications
Computer Networks and ISDN Systems - Theme issue: ITC 14 special sessions presentations
Understanding GPRS: the GSM packet radio service
Computer Networks: The International Journal of Computer and Telecommunications Networking - Special issue on future wireless networks
The future of wireless communications beyond the third generation
Computer Networks: The International Journal of Computer and Telecommunications Networking - Wireless networking
The impact of mobility on UMTS network planning
Computer Networks: The International Journal of Computer and Telecommunications Networking
Evaluation of mobility and quality of service interaction
Computer Networks: The International Journal of Computer and Telecommunications Networking
On the impact of soft handoff in cellular systems
Computer Networks: The International Journal of Computer and Telecommunications Networking
A framework for effective quality of service over wireless networks
International Journal of Mobile Communications
Wireless in the enterprise: requirements, solutions and research directions
International Journal of Mobile Communications
International Journal of Mobile Communications
An advanced service provision framework for reconfigurable mobile networks
International Journal of Mobile Communications
Mobile communications and mobile services
International Journal of Mobile Communications
Location management for wireless networks: issues and directions
International Journal of Mobile Communications
Quality of service guarantees in mobile computing
Computer Communications
Concepts, services, and protocols of the new GSM phase 2+ general packet radio service
IEEE Communications Magazine
Tutorial: Trends in personal wireless data communications
Computer Communications
GPRS security as a QoS in the telecommunication industry case of Vodafone Egypt
International Journal of Information Management: The Journal for Information Professionals
Distributed call admission control in mobile/wireless networks
IEEE Journal on Selected Areas in Communications
User characteristics and performance with automated mobile phone systems
International Journal of Mobile Communications
Differential quality-of-service provision in mobile networks
International Journal of Mobile Communications
Responding to consumer fairness concerns about Number Portability policies
International Journal of Mobile Communications
Service model and resource allocation scheme for multimedia traffic in 3G wireless systems
International Journal of Mobile Communications
Exploring the digital capital of mobile phone service websites by the user's perspective
International Journal of Mobile Communications
Adaptive multi-component service model for Wideband Code Division Multiple Access systems
International Journal of Mobile Communications
Allocation of power for Universal Mobile Telecommunication Services network during Soft Handoff
International Journal of Mobile Communications
A two-phase handoff policy for mobility management in wireless ATM
WOCN'09 Proceedings of the Sixth international conference on Wireless and Optical Communications Networks
A novel customer scoring model to encourage the use of mobile value added services
Expert Systems with Applications: An International Journal
Handoff self-management based on SNR in mobile communication networks
International Journal of Wireless and Mobile Computing
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With the rapidly changing technologies, customer needs and increased customer awareness, it becomes imperative to review the Quality of Service (QoS) parameters for cellular mobile communication. An important objective of this study is to develop a model of service quality and a set of dimensions forcomparative evaluation, which could provide useful directions to regulators and service providers. The other objective is to critically appraise, categorise and identify issues for further research based on the analysis of literature, covering both the technical and managerial aspects. Finally, a strong need for empirical study using this integrated approach is emphasised.