Wireless trust: conceptual and operational definition

Authors:
June Lu;Chun-/Sheng Yu;Chang Liu;Catherina Yi-/Fang Ku
Affiliations:
University of Houston, Victoria, School of Business, 3007 N Ben Wilson, Victoria, TX 77901, USA.;University of Houston, Victoria, School of Business, 3007 N Ben Wilson, Victoria, TX 77901, USA.;Department of Operations Management and Information Systems, College of Business, Northern Illinois University, Dekalb, IL 60115, USA.;Department of Accounting, National Dong Hwa University, Taiwan, School of Management, &#/#/35/1, 2nd Section, Da-/Hsieh Road, Shoufang, Hualien, 974, Taiwan
Venue:
International Journal of Mobile Communications
Year:
2004

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Abstract

The purpose of this paper is to define and operationalise a construct wireless trust to guide investigation of perceived user trust in a wireless mobile environment and its possible impacts on user acceptance. An instrument was developed based on a thorough review of related literature. To operationalise this construct, data were collected online from 357 MBA students during the academic year 2002 2003. Structural equation modelling procedures were followed to test the model fit for data analysis. The overall model fit for wireless trust is excellent. Research implications and recommendations for further research are discussed for adoption in user acceptance research in the domain of wireless internet via mobile technology.