Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Interaction and outeraction: instant messaging in action
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Characteristics of the discussion in online and face-to-face focus groups
Social Science Computer Review
Instant messaging in teen life
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
An experimental comparison of computer-mediated and face-to-face focus groups
Social Science Computer Review - Special issue: Jane fountain's "building the virtual state"
Focused online discussions, moments of difficulty, and student understanding
Social Science Computer Review - Special issue: Sociology and computing
Student preferences in using online learning resources
Social Science Computer Review - Symposium on technology and the challenge of excellence in economics instruction
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The effects of diminished social context cues in computer-mediated communication between students and instructors are examined using instant-messaging (IM) technology. Two experiments verified such effects, students perceived informal surroundings in IM and, in one experiment, decreased presence of the instructor, but results of hypothesized effects on the perceived authority of the instructor were mixed. Students did show more self-centered behavior in IM but experienced increased feelings of regulation.