Perceived Authority and Communication Channel

  • Authors:
  • Mark Tremayne; Xin Chen;Nilo Figur;J. Sonia Huang

  • Affiliations:
  • -;-;-;-

  • Venue:
  • Social Science Computer Review
  • Year:
  • 2008

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Abstract

The effects of diminished social context cues in computer-mediated communication between students and instructors are examined using instant-messaging (IM) technology. Two experiments verified such effects, students perceived informal surroundings in IM and, in one experiment, decreased presence of the instructor, but results of hypothesized effects on the perceived authority of the instructor were mixed. Students did show more self-centered behavior in IM but experienced increased feelings of regulation.