A maturity model for the implementation of software process improvement: an empirical study
Journal of Systems and Software - Special issue: The new context for software engineering education and training
A model and a performance measurement system for collaborative supply chains
Decision Support Systems
International Journal of Business Information Systems
Processing online analytics with classification and association rule mining
Knowledge-Based Systems
International Journal of Business Information Systems
Hybrid genetic algorithm and association rules for mining workflow best practices
Expert Systems with Applications: An International Journal
Continuous database engineering
International Journal of Business Information Systems
| Hi-index | 0.00 |
An Integrated Model-driven Business Evaluation (IMoBe) methodology is proposed to solve three problems. Firstly, the need to have an extensive business performance measurement framework that can pinpoint causal relationships between the organisation's current business performance and its future directions. Secondly, there should be business performance criteria that measure the organisation's workforces. Thirdly, the business performance measurement framework should be reusable to measure different dimensions of organisational workflows. Derivation and assignment of weights on criteria in selected business performance models from the model driven knowledge base is important to assist the organisation in deciding 'what should be done next'. Prior to this, organisational objectives are classified into financial, customer, internal business process and learning and growth. QFD methodology is implemented where scores are assigned to denote the degree of correlation between the organisational objectives and weighted criteria from selected business performance models. In this paper, we present IMoBe and its application to an airline company in Malaysia.