Alleviating the bullwhip effect in supply chain management using the multi-agent approach: an empirical study

  • Authors:
  • Qing Cao;Karyl B. Leggio

  • Affiliations:
  • Henry W. Bloch School of Business Administration, University of Missouri-Kansas City, 5110 Cherry Street, Kansas City, MO 64110, USA.;Henry W. Bloch School of Business Administration, University of Missouri-Kansas City, 5110 Cherry Street, Kansas City, MO 64110, USA

  • Venue:
  • International Journal of Computer Applications in Technology
  • Year:
  • 2008

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Abstract

Supply chain management critically affects businesses' abilities to obtain and sustain competitive advantages. This paper presents a systematic approach to tackle the issue of the bullwhip effect in supply chain management. First, we proposed a multi-agent supply chain framework and compare it with the traditional sequential supply chain framework. Secondly, we hypothesise that the multi-agent supply chain framework would be more effective in alleviating the bullwhip effect than the sequential supply chain framework. Finally, we describe a case study that was conducted to test the proposed hypothesis. The findings suggested the multi-agent supply chain framework outperformed the sequential supply chain in alleviating the bullwhip effect. Supply chain management critically affects businesses' abilities to obtain and sustain competitive advantages. This paper presents a systematic approach to tackle the issue of the bullwhip effect in supply chain management. First, we proposed a multi-agent supply chain framework and compare it with the traditional sequential supply chain framework. Secondly, we hypothesise that the multi-agent supply chain framework would be more effective in alleviating the bullwhip effect than the sequential supply chain framework. Finally, we describe a case study that was conducted to test the proposed hypothesis. The findings suggested the multi-agent supply chain framework outperformed the sequential supply chain in alleviating the bullwhip effect.