Software Quality Management from a Cross-Cultural Viewpoint
Software Quality Control
Empirical Measurement of the Effects of Cultural Diversity on Software Quality Management
Software Quality Control
The software engineering impacts of cultural factors on multi-cultural software development teams
Proceedings of the 25th International Conference on Software Engineering
An Empirical Investigation of the Key Factors for Success in Software Process Improvement
IEEE Transactions on Software Engineering
How to welcome software process improvement and avoid resistance to change
ICSP'10 Proceedings of the 2010 international conference on New modeling concepts for today's software processes: software process
Strategies for a creative future with computer science, quality design and communicability
HCITOCH'10 Proceedings of the First international conference on Human-computer interaction, tourism and cultural heritage
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Implementing software process improvement (SPI) program successfully in a software organization is possibly the most challenging issue that the industry faces today. It is even more challenging to implement an SPI program in software organizations of developing countries like Bangladesh because of the difference in norms and values of the national culture, and organizational culture as compared to those of the developed European and Western countries. This research extends the prior research on SPI in Bangladesh (Wong & Hasan, 2006) and addresses the factors involved in the implementation of SPI programs in software organizations. A study of ten top software companies in Bangladesh was conducted to investigate whether cultural factors hindered the process improvement program and whether this hindrance led to deterioration of the business goals. The results showed that the lack of cultural awareness and lack of skills from the management perspective acted as barriers during the implementation of SPI programs and so affected the business goals sought by these organizations.