Mobile sales assistant: NFC for retailers

  • Authors:
  • Florian Resatsch;Stephan Karpischek;Uwe Sandner;Stephan Hamacher

  • Affiliations:
  • University of Arts Berlin, Berlin;University of Arts Berlin, Berlin;Technische Universität München, München;University of Arts Berlin, Berlin

  • Venue:
  • Proceedings of the 9th international conference on Human computer interaction with mobile devices and services
  • Year:
  • 2007

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Abstract

The Mobile Sales Assistant helps retailers and customers to check the availability of articles with any NFC enabled mobile phone at the Point of Sale. The application uses NFC tags attached to products or to warehouse shelves to identify the articles by Electronic Product Code (EPC). It sends a request containing EPC to a server application which is connected to the local and company-wide Enterprise Resource Planning (ERP) system. Information about the article is sent to the mobile phone display. This makes the shopping experience for the customer faster and more convenient.