Maximizing the value of internet-based corporate travel reservation systems
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GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
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The role of adaptive hypermedia in a context-aware tourist GUIDE
Communications of the ACM - The Adaptive Web
ICEC '04 Proceedings of the 6th international conference on Electronic commerce
ECSCW'03 Proceedings of the eighth conference on European Conference on Computer Supported Cooperative Work
Flower information retrieval using color feature and location-based system
AICT'11 Proceedings of the 2nd international conference on Applied informatics and computing theory
Bon voyage: social travel planning in the enterprise
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Needs & motivations of senior travelers for AAL
Proceedings of the 5th International Conference on PErvasive Technologies Related to Assistive Environments
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Mobile tourism services have become an essential tool for supporting tourists around the world. Our research aims to identify desirable and undesirable features for mobile tourism services from the tourists' perspective. Focus group discussions and surveys were conducted to gather tourists' needs, exploring the problems faced. This paper presents our findings highlighting desirable design features being maps and transportation information, and unpopular features such as gaming activities. The results also reflect differences in preferences between business/leisure travelers and frequent/infrequent travelers. We believe results of our work are useful in providing design insights for mobile service providers when deciding on features to be included in tourist-friendly information-rich systems, and the types of services customized for specific tourist groups.