Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Communications of the ACM - Special issue on computer graphics: state of the arts
Designing hypermedia: a collaborative activity
Communications of the ACM
Facilitated hypertext for collective sensemaking: 15 years on from gIBIS
Proceedings of the 12th ACM conference on Hypertext and Hypermedia
How and why Wikipedia works: an interview with Angela Beesley, Elisabeth Bauer, and Kizu Naoko
Proceedings of the 2006 international symposium on Wikis
A cognitive and social framework for shared understanding in cooperative hypermedia authoring
Proceedings of the seventeenth conference on Hypertext and hypermedia
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The success of e-democracy, large-scale knowledge creation, and social networking activities depends on wide participation and effective collaboration. Successful participation and collaboration needs effective facilitation support that can engage people, coordinate their joint actions and advance their common understanding. This work addresses the emerging facilitation support issues by developing a multi-dimensional framework for wide participation and common understanding. The dimensions of the framework include methodology, technology, community, social cognitive interaction, participation space, and culture type. Such a framework can help us characterise the issues, describe the settings, understand, infer and explain the kind of facilitation support we may need, so as to guide the design and use of Web based collaborative systems.