Knowledge-based organization evaluation

Authors:
Liang-Chuan Wu;Chorng-Shyong Ong;Yao-Wen Hsu
Affiliations:
Department of Information Management, National Taiwan University, No. 1, Sec. 4, Roosevelt Rd., Taipei City 106, Taiwan, ROC;Department of Information Management, National Taiwan University, No. 1, Sec. 4, Roosevelt Rd., Taipei City 106, Taiwan, ROC;Department of International Business, National Taiwan University, No. 1, Sec. 4, Roosevelt Rd., Taipei City 106, Taiwan, ROC
Venue:
Decision Support Systems
Year:
2008

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Abstract

Knowledge has become the main value driver for modern organizations. In particular, knowledge-based organizations (KBOs) allocate resources to intangible assets (e.g., R&D) in the rapidly changing and highly competitive business environment in order to gain competitive advantages. Therefore, how to evaluate knowledge-based organizations has become one of the most important issues in knowledge management. The purpose of this paper is to provide a framework for the evaluation of KBOs under uncertainty, using the state-of-the-art methodology of Real Options. We define the unique features of KBOs and explain their value drivers. The present study's contribution is threefold: (1) it bridges the gaps in knowledge management literature related to evaluating knowledge capital; (2) it provides a systematic application of Real Options models in the context of knowledge-based organization evaluation; and, (3) it uses a real-world case to demonstrate the implications of the main findings for management.