Flexible verification of user-defined semantic constraints in modelling tools
CASCON '08 Proceedings of the 2008 conference of the center for advanced studies on collaborative research: meeting of minds
Comparative Analysis between Document-based and Model-based Compliance Management Approaches
RELAW '08 Proceedings of the 2008 Requirements Engineering and Law
Conceptual Modeling: Foundations and Applications
Journal of Theoretical and Applied Electronic Commerce Research
Information Systems and e-Business Management
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A number of recent initiatives in both academia and industry have sought to achieve improvements in e-businesses through the utilization of Business Process Management (BPM) methodologies and tools. However there are still some inadequacies that need to be addressed when it comes to achieving alignment between business goals and business processes. The User Requirements Notation (URN) has some unique features and capabilities beyond what is available in other notations that can help address alignment issues. In this paper, a URN-based framework and its supporting toolset are introduced which provide business process monitoring and performance management capabilities integrated across the BPM lifecycle. The framework extends the URN notation with Key Performance Indicators (KPI) and other concepts to measure, and align processes and goals. A healthcare case study is used to illustrate and evaluate the framework. Early results indicate the feasibility of the approach.