Experience-based learning of Japanese IT professionals: A qualitative research

Authors:
Makoto Matsuo;Christina W. Y. Wong;Kee-hung Lai
Affiliations:
Graduate School of Business, Otaru University of Commerce, 3-5-21 Midori, Otaru, Hokkaido 047-8501, Japan;Institute of Textiles and Clothing, The Hong Kong Polytechnic University, Hung Hum, Kowloon, Hong Kong, China;Department of Logistics, The Hong Kong Polytechnic University, Hung Hum, Kowloon, Hong Kong, China
Venue:
The Journal of Strategic Information Systems
Year:
2008

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Abstract

Grounded in the Experiential Learning Theory and expertise research, this study examines the processes of experience-based learning, i.e., acquisition of skills and knowledge from direct experience, at different career stages of different types of IT professionals. A qualitative research method was used to compile a series of case studies on the basis of theoretical replication to answer this research inquiry. Semi-structured interviews were conducted with 10 IT consultants and 14 project managers in six Japanese IT firms. Our findings indicate that these different IT professionals have acquired different skills and knowledge from their job experiences at their different career stages. Academic and managerial implications of this study are discussed.