A user-centered design approach to personalization
Communications of the ACM
Integrated E-Learning: Implications for Pedagogy, Technology and Organization
Integrated E-Learning: Implications for Pedagogy, Technology and Organization
A three-level approach for analyzing user behavior in ongoing relationships
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: applications and services
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Virtual learning environments are online spaces where learners interact with other learners, teachers, resources and the environment in itself. Although technology is meant to enhance the learning process, there are important issues regarding pedagogical and organizational aspects that must be addressed. In this paper we review the barriers detected in a virtual university which exclusively uses Internet as the main channel of communication, with no face-to-face requirements except those related to final evaluation.