A model for negotiation in teaching-learning dialogues
Journal of Artificial Intelligence in Education
Learning of Simple Conceptual Graphs from Positive and Negative Examples
PKDD '99 Proceedings of the Third European Conference on Principles of Data Mining and Knowledge Discovery
A Social Semantics for Agent Communication Languages
Issues in Agent Communication
Constructing Robust Conversation Policies in Dynamic Agent Communities
Issues in Agent Communication
Pattern Structures and Their Projections
ICCS '01 Proceedings of the 9th International Conference on Conceptual Structures: Broadening the Base
Visual and Spatial Analysis
Reasoning about attitudes of complaining customers
Knowledge-Based Systems
Argument-based critics and recommenders: a qualitative perspective on user support systems
Data & Knowledge Engineering - Special issue: WIDM 2004
A Mathematical Model of Dialog
Electronic Notes in Theoretical Computer Science (ENTCS)
ICCS '08 Proceedings of the 16th international conference on Conceptual Structures: Knowledge Visualization and Reasoning
Concept-based learning of human behavior for customer relationship management
Information Sciences: an International Journal
Assessing plausibility of explanation and meta-explanation in inter-human conflicts
Engineering Applications of Artificial Intelligence
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We build a generic methodology based on learning and reasoning to detect specific attitudes of human agents and patterns of their interactions. Human attitudes are determined in terms of communicative actions of agents; models of machine learning are used when it is rather hard to identify attitudes in a rule-based form directly. We employ scenario knowledge representation and learning techniques in such problems as predicting an outcome of international conflicts, assessment of an attitude of a security clearance candidate, mining emails for suspicious emotional profiles, mining wireless location data for suspicious behavior, and classification of textual customer complaints. A preliminary performance estimate evaluation is conducted in the above domains. Successful use of the proposed methodology in rather distinct domains shows its adequacy for mining human attitude-related data in a wide range of applications.