Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Persuasive computers: perspectives and research directions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Persuasive Technology: Using Computers to Change What We Think and Do
Persuasive Technology: Using Computers to Change What We Think and Do
Communications of the ACM
Support services: persuading employees and customers to do what is in the community's best interest
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Classical rhetoric and a limit to persuasion
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Persuasive technology for human well-being: setting the scene
PERSUASIVE'06 Proceedings of the First international conference on Persuasive technology for human well-being
Persuasive dialogue based on a narrative theory: an ECA implementation
PERSUASIVE'10 Proceedings of the 5th international conference on Persuasive Technology
A Review of Four Persuasive Design Models
International Journal of Conceptual Structures and Smart Applications
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This article offers a rhetorical design perspective on persuasive technology design, introducing Bitzer's method of the rhetorical situation. As a case study, knowledge workers in an industrial engineering corporation are examined using Bitzer's method. Introducing a new system, knowledge workers are to be given the task of innovating and maintaining business processes, thus contributing with content in an online environment. Qualitative data was gathered and Bitzer's theory was applied as a design principle to show that persuasive technology designers may benefit from adopting rhetorical communication theory as a guiding principle when designing systems. Bitzer's theory offers alternative ways to thinking about persuasive technology design.