Comparing voice chat and text chat in a communication tool for interactive television
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
Computers in Entertainment (CIE) - Social television and user interaction
Ambient social tv: drawing people into a shared experience
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Computers in Entertainment (CIE) - Theoretical and Practical Computer Applications in Entertainment
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We tested a social television system with both voice and text communication in the field for one week, in four households. Participants expressed a preference for the freeform communication features over an earlier system with restricted communication options. Use of the communication features was nevertheless sporadic. Text was used more often than voice communication. However, both were usually used in combination. The in-home context had marked effects on the usage patterns, and we observed issues of privacy and identity verification.