Accessible Online Shops for the Older Generation and People with Disabilities

Authors:
Michael Stenitzer;Maria Putzhuber;Sascha Nemecek;Fabian Büchler
Affiliations:
WIENFLUSS information.design.solutions, Vienna, Austria 1060;Putzhuber.net, Vienna, Austria 1060;WIENFLUSS information.design.solutions, Vienna, Austria 1060;WIENFLUSS information.design.solutions, Vienna, Austria 1060
Venue:
ICCHP '08 Proceedings of the 11th international conference on Computers Helping People with Special Needs
Year:
2008

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Abstract

Because of their limited mobility elderly and disabled people can benefit from online shopping to a great extent. At the same time they suffer from poorly built online shops that are focused on internet affine users. User testing helped to identify major barriers and to deduce design guidelines for accessible web shops.